TopX Casino Privacy Policy — Our Full Commitment to Keeping Your Data Safe

This Privacy Policy topx casino These terms apply to ("us", "we", "our", "the Platform") and to every individual who uses our website or mobile application ("you", "the user").

By using topx casino's services, you agree to this privacy policy. We are committed to full transparency regarding the collection, use, and storage of your personal information.

This policy has been drawn up in accordance with international data protection law, in particular the principles of the GDPR (General Data Protection Regulation).

Topx casino collects information through several methods. Full details are outlined below:

1. Information You Provide Directly

• Full name, email address, phone number, and date of birth (collected at registration)
• National ID or passport number (collected during KYC verification)
• Payment details (at the time of transaction; card numbers are not stored)
• Profile photo and other optional information

2. Automatically Collected Information

• IP Address & Device Information
• Browser type and operating system
• Page visit history and session duration
• Gaming History & Transaction Data
• Information Collected via Cookies & Similar Tracking Technologies

topx casino Your information is used solely for the purposes listed below. It is never used for any unauthorised or unnecessary purpose.

Service Delivery

Your information is used to manage your account, deliver your gaming experience, process deposits and withdrawals, and provide technical support.

Security & Fraud Prevention

Data is analysed to keep your account and transactions secure, prevent money laundering, and block unauthorised access.

Contact

Your email address and phone number are used to send you important account updates, security alerts, and information you have requested.

Service Improvement

User behavior is analyzed to continuously improve the topx casino platform. All such analysis is conducted on an anonymized or aggregated basis.

Marketing (Subject to Consent)

If you consent to marketing communications, we will keep you informed about promotions and special offers. You may withdraw this consent at any time.

Topx casino does not sell your information. However, limited data sharing with trusted third parties may be necessary to deliver our services.

Who Is Your Information Shared With?

• Payment Processor: For processing transactions (bKash, Nagad, etc.) — only the transaction data strictly necessary.
• Game Provider: Minimum data required to launch a game session.
• KYC Services: Authorized entities for identity verification.
• Legal Authorities: Where required by legal obligation or court order.
• Technology Infrastructure: Cloud servers and IT service providers — bound by the highest-level security agreements.

The topx casino website and app use cookies and similar technologies to enhance your experience.

Cookie Types

• Essential Cookies: Used to maintain login sessions and ensure site security. The site cannot function without these.
• Functional Cookies: To remember your preferences (such as language, theme, etc.).
• Analytics Cookies: Anonymized site usage statistics are collected to improve our services.

You can disable cookies through your browser settings, though some site features may not function properly as a result.

topx casino The highest industry security standards are followed to protect your information.

Technical Security

• SSL/TLS 256-bit encryption — all data transfers are fully encrypted.
• Encryption at rest — stored data remains encrypted at all times.
• Two-Factor Authentication (2FA) — an extra layer of security for account access.
• Firewall and intrusion detection systems.
• Regular security audits and penetration testing.

Organizational Security

• Strict access controls — only authorised personnel may access your data.
• Regular data protection training for all staff.
• A rapid response plan in the event of a data breach.

In accordance with GDPR and international data protection laws, you have the following rights as a topx casino user:

To exercise any of the above rights, please contact our support team. topx casino generally responds to requests within 30 days.

Topx casino does not retain your information longer than necessary. Separate retention periods are defined for different types of data:

• Account Information: 5 years after account closure (as required by legal obligations).
• Transaction Records: 7 years (in accordance with financial regulations).
• KYC Documents: 5–10 years, as required by law.
• Gaming Log: 3 years (for dispute resolution purposes).
• Marketing Consent: Until consent is withdrawn, or a maximum of 3 years.

Topx casino's services are intended exclusively for individuals aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that a minor has registered, we will immediately close that account and delete all associated data.

Topx casino may store data in international data centers. In such cases, we ensure that your information is always protected by appropriate security safeguards.

For data transfers outside Europe, GDPR Standard Contractual Clauses or equivalent protective measures are applied.

Topx casino may update this privacy policy from time to time. For significant changes, we will notify you via your registered email address or through a notice on the platform.

Continued use of the service after any changes constitutes your acceptance of the updated policy. Always check the "Last Updated" date at the top of the page.

For any privacy-related questions, complaints, or rights requests, please contact our Data Protection team.

Email: [email protected]

We typically respond to privacy-related requests within 7–14 business days. Complex cases may take up to 30 days.